Why can't my staff see payment methods or generate a bill with a due amount?

If a staff member cannot see the available payment methods or generate a bill with a due/outstanding amount, check their permissions from the Admin account.
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Log in to the Admin account and review the staff member’s relevant permissions and access settings. Make sure the required billing and payment permissions are enabled.
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After updating the permissions, save the changes and ask the staff member to log out and log in again before trying to generate the bill.

2. Enable the “Staff can update payment date” permission to allow staff members to modify the payment date while processing or updating a bill.
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3. Disable the “Generate Bill on Full Payment” permission, as shown below:
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