Salonist

If Salonist is loading slowly or you see a “504 Gateway Timeout” error, try the following troubleshooting steps:

Hard refresh the page: Press Ctrl + Shift + R on your keyboard to refresh the page and reload the latest version.

Clear your browser cache and cookies: In Chrome, go to Settings → Privacy and security → Delete browsing data, then clear your cached files and cookies. After clearing them, reopen Salonist and try again.

Try a different browser or network: Open Salonist using another browser, such as Microsoft Edge, or connect to a different internet network to check whether the issue is browser- or network-related.

Use a shorter date range for reports: If the issue occurs while generating a report, try selecting a shorter date range, such as 3 months at a time, instead of generating a report for a longer period.

1. Hard refresh the page: Press Ctrl + Shift + R on your keyboard to refresh the page and reload the latest version. 
2. Clear your browser cache and cookies: In Chrome, go to Settings → Privacy and security → Delete browsing data, then clear your cached files and cookies. After clearing them, reopen Salonist and try again.
 
3. Try a different browser or network: Open Salonist using another browser, such as Microsoft Edge, or connect to a different internet network to check whether the issue is browser- or network-related.
 
4. Use a shorter date range for reports: If the issue occurs while generating a report, try selecting a shorter date range, such as 3 months at a time, instead of generating a report for a longer period.

If Salonist continues to load slowly or the 504 Gateway Timeout error keeps appearing, please contact Salonist Support and share a short screen recording/video showing the issue. This will help our team identify and troubleshoot the problem more efficiently.

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Salonist is slow or shows 504 Gateway Timeout. What should I do?

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Salonist is slow or shows 504 Gateway Timeout. What should I do?

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