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Why do I see an Upgrade Plan message when I open a feature?

A brief explanation of why you may see an “Upgrade Plan” message in your Salonist account.

Written by Mark


Some Salonist features are available only with specific subscription plans. If you try to access a feature that is not included in your current plan, you may see an “Upgrade Plan” message.

Features such as Gift Cards, Warehouse Management, Data Export, and Advanced Reports may require a higher subscription plan.

How to Check Your Plan Features

To find out whether a feature is included in your current subscription:

  1. Log in to your Salonist account.

  2. Go to Pricing & Plan.

  3. Review your current plan and the features included with it.

  4. If the feature you need is available on a higher plan, you can choose to upgrade your subscription.

If the Feature Is Included in Your Plan

If your current plan already includes the feature but you are still seeing the “Upgrade Plan” message, try the following:

  1. Log out of your Salonist account.

  2. Log in again using your registered credentials.

  3. Press Ctrl + Shift + R on your keyboard to perform a hard refresh.

  4. Try accessing the feature again.

If the “Upgrade Plan” message continues to appear, please contact Salonist Support with your registered email address and a screenshot of the message. Our Support team will check your account and assist you further.

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