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How do I set up WhatsApp messages for my salon?

A brief explanation why clients not receiving the whatsapp messages from Salonist.

Written by Mark

Salonist offers two options for connecting WhatsApp and sending automated messages:

1. Salonist WhatsApp API: Subscribe to the Salonist WhatsApp API yearly add-on to send transactional messages such as:

  • Booking confirmations

  • Appointment reminders

  • Bills and payment-related messages

2. Your Own WhatsApp Business API: You can also use your own WhatsApp Business API through a Meta partner, such as Interakt or AiSensy.

Once you have the API details, share them with the Salonist Support Team. Our team will connect the API with your Salonist account and create the required WhatsApp templates.

Enable WhatsApp Messages

After the WhatsApp API is connected:

  1. Go to Setup.

  2. Select WhatsApp Templates.

  3. Enable the messages you want to send automatically.

  4. Save your settings.

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