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How can I enable or disable specific client notifications, such as confirmations, reminders, cancellations, bills, and reward points?

A brief guide on how you enable or disable specific client notification in Salonist.

Written by Mark

You can manage which client messages are sent by enabling or disabling the relevant message templates.

  1. Go to Setup → WhatsApp Templates.

  2. If you use SMS, go to Setup → SMS Templates instead.

  3. Enable or disable the message templates you want to use.

  4. Click Save to apply the changes.

This allows you to control specific client notifications, such as appointment confirmations, reminders, cancellations, bills, and reward points.

If you want to stop notifications for a specific client, you can disable their SMS, Email, or WhatsApp notifications from the client profile.

  1. Go to Clients.

  2. Click the three dots (⋮) next to the client’s name.

  3. Select Edit.

  4. Turn off Notifications for the required communication channels.

  5. Click Save to apply the changes.

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