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How do I configure online booking rules and availability?

Booking Options controls how clients select staff, when they can book and which items are available online. Staff schedules and service availability must also be correct.

Written by Mark

Booking Options controls how clients select staff, when they can book and which items are available online. Staff schedules and service availability must also be correct.

Steps

  1. Open Setup → Booking Settings → Booking Options.

  2. Choose automatic confirmation or Confirmation by admin.

  3. Review room or staff booking and whether clients select a staff member or use automatic assignment.

  4. Set the advance booking rules, reminder timing and Cart Minimum Amount under Booking Policy.

  5. Review available-staff visibility, services, packages, memberships and OTP options.

  6. Save, then test available slots from the client booking page.

How do I check the result?

Verify a slot inside business hours and a slot that should be unavailable. Read the displayed price in the actual client page.

If it does not work

If slots look wrong, compare business hours, staff schedules, blocked time and booking lead-time rules. Contact Support with the page link and example time.

Illustrated guide

  1. Set the minimum advance booking period.

  2. Set the allowed time before the appointment start.

  3. Review reminder days and reminder hours together.

  4. Set the cutoff before the end time, then review the remaining booking options and Save.

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