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How do I require a deposit for online bookings?

Use Initial Deposit in Booking Options to request a fixed amount or percentage when a client books online. Online payments must be configured separately.

Written by Mark

Use Initial Deposit in Booking Options to request a fixed amount or percentage when a client books online. Online payments must be configured separately.

Steps

  1. Open Setup → Booking Settings → Booking Options.

  2. Find Initial Deposit.

  3. Choose Deposite Amount for a fixed amount or Deposite Percentage for a percentage.

  4. Enter Deposite Label and Deposite Value.

  5. Review Online Payments and configure the provider from Integration if required.

  6. Click Save and check the client booking flow.

How do I check the result?

Check the amount requested, successful payment status and how the deposit appears against the booking and final bill.

If it does not work

If the payment option does not appear, check that the integration is enabled and the credentials match the selected mode. If a payment is pending or declined, check the transaction with the provider before creating another charge. Contact Salonist Support with the booking reference and error message.

Illustrated guide

  1. Choose a fixed deposit amount or a deposit percentage according to your policy.

  2. Set the deposit label shown to clients.

  3. Enter the deposit value. The pictured 10 is an example account setting. Scroll to Save and confirm the online payment integration before accepting deposits.

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