Salonist shows an Ask Saloni assistant and a separate Intercom support messenger. Use the control that matches your question and verify the source of any answer.
Steps
For the in-product assistant, open Ask Saloni.
For product support conversations and Help content, open the Intercom messenger.
State the feature, the task and any error clearly.
Review the suggested steps and confirm the result in the relevant screen.
If the answer does not fit your account or the question needs a person, use the available support handover path.
How do I check the result?
Treat a suggested action separately from an action actually completed in your account. Confirm the saved record or result.
If it does not work
Do not assume the two assistants share the same knowledge, permissions or account data. Ask Support when an answer lacks a source or cannot be verified.
Illustrated guide
Saloni is the assistant inside the Salonist dashboard.
Suggested questions relate to your salon operations.
Enter a clear question, with the period and scope when relevant.
Send starts the question. The separate Intercom support messenger uses a different entry point. This screenshot demonstrates the interface, not answer accuracy.
