Record the coupon, location and period you want to investigate. Review the coupon under Sales Tools → Coupons, then ask Support for the exact report or invoice filter supported in your account. Confirm the applied code and discount on each bill before counting a coupon redemption; a manual discount is not necessarily a coupon use.
Illustrated guide
Search by the report name.
Sale Summary is a starting point for sales analysis.
Financial Summary combines sales, paid amounts and balances; check its period and grouping.
Payment Distributions helps review payment methods.
Use Customer reports to locate the relevant customer balance report; scroll to Pending Payments. Use the same date and location when comparing reports.
