Use these instructions only for the provider account that uses Account Manager, an Instance ID and an Access Token. They are not the reconnect steps for Salonist's current WhatsApp Web screen. For WhatsApp Web, use Integration → WhatsApp Web → Generate QR, link the device from the correct phone, save and check the connection. Do not delete an existing provider connection or replace credentials until you have identified the active provider and confirmed its reconnect procedure with Support.
Below are the steps to scan the WhatsApp API:
Open your WhatsApp API account.
Go to account Manager.
Tick the box and delete.
4. Click on WhatsApp icon > Add account > and Scan the QR code.
5. Once you scan the QR Code, Click on Profile > Select WhatsApp account > and Click on your WhatsApp account.
6. Now, you see Instance ID And Access Token.
Once you received the Instance ID And Access Token, Go to the Salonist Panel:
Go to the "Integrations".
Click on the "WhatsApp Integration".
Replace Instance_id and access_token with new generated Instance_id and access_token.
