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Why are clients getting two messages for the same booking or bill?

A guide on why clients are getting the two messages at same booking in Salonist.

Written by Mark

Duplicate messages may be sent when two WhatsApp integrations are active at the same time, such as WhatsApp Web and Interakt.

To resolve this:

  1. Go to Integrations.

  2. Identify the integration you are not using.

  3. Set it to No or disable it.

  4. Click Save.

Make sure only the WhatsApp integration you are actively using is enabled.

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